At Pimpolho, we are always happy to answer any questions you might have regarding shipping and delivery, returns or exchanges. You can reach us by sending an email to firstname.lastname@example.org.
Delivery & Shipping
Pimpolho currently delivers only inside the UAE.
Deliveries are to be expected 1-3 business days after purchase. If the order was placed during the weekend, the shipping process will start on Monday.
AED 20 delivery fee will be applied to orders less than AED 200.
Free shipping for orders above AED 200.
Returns & Exchanges
In the case you are dissatisfied with your order, you can submit a return request to email@example.com no later than 7 days after purchase.
If the product(s) ordered was the wrong size or colour, please submit an exchange request to firstname.lastname@example.org including your order number, and the product(s) you wish to exchange it with.